drmagu

Vishing
Near the end of last year (December 2008), the U.S. Federal Bureau of Investigation warned of a variation of a new type of vishing attack.

By exploiting a bug in the open-source Asterisk VoIP software, criminals have been able to use vulnerable Asterisk systems as their own personal auto-dialers and call potential victims directly. The attack [...]

IM - Open Source
In general I am not a fan of Instant Messaging (IM). That said, I am not unsympathetic to the benefits that can be realized, especially in a decentralized / virtualized work environment.  For any number of reasons I consider the public IM services such as AOL, MSN, Skype etc. more of a nuisance than a [...]

 Remote Customer Support
One of the things we do at ME is remote customer support.  The technology spectrum is wide, and encompasses MS-Windows administration, end user support (help desk), Network troubleshooting, PBX / Phone system support etc.
We - usually - do a good job of helping a client out of a pickle, but not always.  Things [...]

When I talk about a Workstation, this can be a fixed Workstation or a Laptop (mobile).  The data stored on a Workstation is - from an individual user’s point of view - often the most important data.  In a Windows environment this typically consists of documents and data stored in the user’s profile area. 
If such a [...]

What is a Backup System anyway
When you ask five people what they understand by a good ‘backup system‘ you will likely get five different answers.  The reason is simply this: ‘backup’ is too general a term to describe a specific need and solution.
So let us dwell a bit in the various types of backup (and [...]

2009 will see the remake of the site.  We are using Wordpress for this.  The previous incorporation was ‘hand-crafted’.  There is nothing wrong with that, however, it became clear that the site was getting somewhat stale. Over the last year we have seriously delved in virtualization, VPN setups, backup technology, additional VoIP offerings etc. 
Since we [...]